At MaticsNinja.com, we are committed to delivering high-quality web development solutions with integrity, transparency, and professionalism. This Business Policy outlines our core principles, services, client engagement process, and other important operational guidelines.
1. Our Commitment
At MaticsNinja.com, we are dedicated to providing high-quality educational content, personalized learning experiences, and professional support for both students and instructors. We aim to foster a safe, inclusive, and innovative learning community.
2. Services Offered
We offer a wide range of online learning and teaching services, including:
- Interactive Courses in Various Subjects (e.g., Mathematics, Coding, Science)
- One-on-One Tutoring Sessions
- Online Workshops & Live Classes
- Instructor-Led Training Programs
- Learning Resources and Study Materials
- Student Progress Tracking & Feedback Tools
3. User Onboarding & Access
- Students can sign up to access courses, book sessions, and track their progress.
- Instructors can apply to teach, create content, and conduct live classes.
- Access to premium features or classes may require a subscription or one-time payment.
4. Payment & Subscription Policy
- We offer flexible payment models: per-course payments, subscriptions, and bundled packages.
- All payment details and pricing will be clearly provided before any transaction.
- Subscriptions can be managed or canceled at any time through your user dashboard.
5. Refund & Cancellation Policy
- Users can request a refund within a specified period (e.g., 7 days) after purchase, provided less than 20% of the course content has been completed.
- Missed or canceled tutoring sessions must be rescheduled 24 hours in advance to avoid charges.
- MaticsNinja.com reserves the right to cancel or reschedule classes with prior notice.
6. Instructor Responsibilities
- Instructors must adhere to our quality guidelines, maintain professionalism, and update course content regularly.
- We do not tolerate plagiarism, abusive behavior, or misinformation.
- Instructors receive payments as per our revenue-sharing policy, detailed in the onboarding agreement.
7. Content Ownership & Intellectual Property
- All original content remains the intellectual property of the respective creators.
- MaticsNinja.com retains the right to promote and host content on its platform.
- Unauthorized copying or distribution of content is strictly prohibited.
8. Data Privacy & Security
We prioritize user privacy and ensure that personal and academic data is securely stored and used only for educational purposes. For more details
9. Community Guidelines
- We encourage respectful communication and collaboration among all users.
- Discriminatory language, harassment, or any form of abuse will result in account suspension.
- Our moderation team actively monitors the platform to maintain a positive learning environment.
10. Updates to Policy
This Business Policy may be updated from time to time to reflect changes in our services or legal requirements. We will notify users of significant changes through the website or via email.